What should I do if my account has not been activated?

What should I do if my account has not been activated?

If your account has not been activated, problems may have occurred during the payment phase. Please contact us via the contact form.  



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    • How long will it take before I am charged and my account is activated?

      The Premium Profile account will be activated immediately after the payment is processed. The amount will be charged after purchase. If payment is made by credit or debit card, the method of payment can be via a single payment for the entire amount ...
    • Accepted payment methods

      Credit or Debit card payments We use leading payment institutes to provide a secure system and accept all credit and debit cards. To make your data as secure as possible, we do not store any card information on our servers. To pay using credit or ...
    • What happens after paying?

      Once the payment is made, your registration will be updated, and your subscription period will begin. The receipt of your order will be uploaded to your profile.
    • How can I keep track of payments made on the site?

      For each purchase you make on the site, which is a subscription or a package of credits, a receipt will be generated with a summary of the product purchased. Receipts will always be available for viewing or downloading and stored in the Payments ...
    • What prices and subscription plans do you offer?

      The types of Subscription available for purchase via credit and/or debit card with automatic renewal are as follows: Promo (e.g. trial period from 1 to 7 days), then type C subscription 1 month Subscription or equivalent credit purchase 3 months ...