What can I do if I purchased the wrong package?
You can choose the right package for you by
checking all the information regarding the amount to be paid and the automatic
renewal terms that you will be given on the payment page or in the Terms and
Conditions of the service. We are unable to modify the package purchased with
another, as indicated in our Terms and Conditions of the service. Therefore,
please read carefully the description of the package you want to buy before
confirming the purchase.
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Can I change my already-purchased subscription plan?
A subscription plan cannot be changed until it expires, as indicated in our Terms and Conditions.
How can I deactivate my subscription?
If you deactivate your subscription, you will still be able to use the subscription already paid for. You will simply block any renewal (depending on the type of subscription purchased). You can deactivate the service subscription directly from your ...
How can I change my password?
If you want to change your password: Click on your image in the top right of any page on the Site and then on "Change Password”. Enter the current password and the new one, confirm your new password in the "Repeat Password" field and click on the ...
How can I renew my subscription?
We use an automatic renewal policy. This means that once the subscription period has expired, for greater convenience, your Premium membership will be automatically renewed. The subscription will be renewed automatically only upon expiry of the ...
How can I change the profile photo?
From the section "Manage Photos" you can change the photo to associate with your profile using the button on the left. We remind you that only users who have uploaded their own photo as a profile picture will be visible in the search results.